Customer Service Representative - Now Hiring
Job DescriptionKlein Insurance is seeking an individual who aligns with our core values of being open-minded, hard working, optimistic and a team player while upholding the highest integrity.
This position is for our Eagle Bend, Minnesota office location.
This role will start as a customer service representative position, and would transition to an agent position if progress is made and skills are demonstrated.
We are seeking an individual that thrives in a multi-faceted professional environment and willing to travel between all locations.
ResponsibilitiesAnswer telephones, direct calls, and take messagesComplete new client intake forms for agents to quote Work under the supervision of your team lead to include but not limited to:
Maintain paperless client filing in accordance with Klein Insurance proceduresAccept projects delegated to you by team lead for training purposes Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mailCommunicate with customers, employees, and other individuals to answer questions/explain informationAssist in keeping client contact information currentResearch inquiries regarding client accountsManage calendars and schedule appointmentsPerform other duties and special projects as neededTravel as needed for company trainingManage and execute tasks efficiently across organizationEmbrace opportunities for travel to enhance collaboration and support across our various locationsQualificationsWilling to obtain insurance license2 or more years of administrative support experience desiredDemonstrated customer service orientation/experienceExcellent oral and written communication skills (grammar, spelling, punctuation, proofreading skills, etc.
)Ability to effectively communicate with all levels of management, co-workers, and external partiesStrong organizational skills, detail-oriented and ability to prioritize responsibilitiesStrong technical computer aptitude and knowledge of business tools (e.
g.
, Microsoft Word, Excel, CRM systems)Ability to multitask and stay focused on projects through frequent interruptionsAbility to maintain confidentiality and discretion of sensitive informationBenefits401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programFlexible spending accountHealth insuranceLife insurancePaid time offScheduleMonday to Friday:
8:
30am - 4:
30pm About Klein InsuranceKlein Insurance is an independent insurance agency serving clients in Minnesota, Wisconsin and the Dakotas through it's five locations.
Why Klein? Because we are an independent insurance agency we can conduct a thorough search of the insurance marketplace.
This allows us to match our clients exact needs with the insurance carrier who will provide the best risk management solutions for the best value.
We do not work for any insurance company.
Being a full-service agency we can provide solutions to all our clients insurance needs.
Auto, home, health, business, specialty and more, our well-trained staff will go the extra mile to meet our clients needs.
Compensation:
$35,360.
00 - $45,760.
00 per year YOUR FUTURE as an Independent Insurance Agent Starts HereIf you're looking for a career that offers flexibility, job stability, competitive compensation, and more, then you've come to the right place! Working with an independent agency is a great career choice.
Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs.
Independent agencies are not bound to offering products from only one insurance company.
Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.
The demand for insurance professionals is growing every day! Is this career right for you?This employment opportunity is available at the organization listed at the top of this page.
Your application will go directly to them and all hiring decisions will be made by their management.
All inquiries should be made directly with the organization that posted this employment opportunity.
Salary:
$35,360.
00 - $45,760.
00 per year.
Estimated Salary: $20 to $28 per hour based on qualifications.
This position is for our Eagle Bend, Minnesota office location.
This role will start as a customer service representative position, and would transition to an agent position if progress is made and skills are demonstrated.
We are seeking an individual that thrives in a multi-faceted professional environment and willing to travel between all locations.
ResponsibilitiesAnswer telephones, direct calls, and take messagesComplete new client intake forms for agents to quote Work under the supervision of your team lead to include but not limited to:
Maintain paperless client filing in accordance with Klein Insurance proceduresAccept projects delegated to you by team lead for training purposes Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mailCommunicate with customers, employees, and other individuals to answer questions/explain informationAssist in keeping client contact information currentResearch inquiries regarding client accountsManage calendars and schedule appointmentsPerform other duties and special projects as neededTravel as needed for company trainingManage and execute tasks efficiently across organizationEmbrace opportunities for travel to enhance collaboration and support across our various locationsQualificationsWilling to obtain insurance license2 or more years of administrative support experience desiredDemonstrated customer service orientation/experienceExcellent oral and written communication skills (grammar, spelling, punctuation, proofreading skills, etc.
)Ability to effectively communicate with all levels of management, co-workers, and external partiesStrong organizational skills, detail-oriented and ability to prioritize responsibilitiesStrong technical computer aptitude and knowledge of business tools (e.
g.
, Microsoft Word, Excel, CRM systems)Ability to multitask and stay focused on projects through frequent interruptionsAbility to maintain confidentiality and discretion of sensitive informationBenefits401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programFlexible spending accountHealth insuranceLife insurancePaid time offScheduleMonday to Friday:
8:
30am - 4:
30pm About Klein InsuranceKlein Insurance is an independent insurance agency serving clients in Minnesota, Wisconsin and the Dakotas through it's five locations.
Why Klein? Because we are an independent insurance agency we can conduct a thorough search of the insurance marketplace.
This allows us to match our clients exact needs with the insurance carrier who will provide the best risk management solutions for the best value.
We do not work for any insurance company.
Being a full-service agency we can provide solutions to all our clients insurance needs.
Auto, home, health, business, specialty and more, our well-trained staff will go the extra mile to meet our clients needs.
Compensation:
$35,360.
00 - $45,760.
00 per year YOUR FUTURE as an Independent Insurance Agent Starts HereIf you're looking for a career that offers flexibility, job stability, competitive compensation, and more, then you've come to the right place! Working with an independent agency is a great career choice.
Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs.
Independent agencies are not bound to offering products from only one insurance company.
Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.
The demand for insurance professionals is growing every day! Is this career right for you?This employment opportunity is available at the organization listed at the top of this page.
Your application will go directly to them and all hiring decisions will be made by their management.
All inquiries should be made directly with the organization that posted this employment opportunity.
Salary:
$35,360.
00 - $45,760.
00 per year.
Estimated Salary: $20 to $28 per hour based on qualifications.
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